Our approach

Today more than ever, customer satisfaction depends not only on the professional skills of the medical personnel, their “know-how”, but also on the understanding of the living conditions issues and the well being of the users.

The interventions and products produced by the CPM are based on this approach and contribute significantly to improve the quality of the living environment, humanizing care and increasing respect for people

.

Among our means of action :

LEGAL ADVICE

The Conseil pour la protection des malades (CPM) is called upon to decide on various legal questions.

CLASS ACTION

The CPM initiates class action to defend the collective rights of users.

Collective action, pending authorization demand, maltreatment in public CHSLD.